The stuff we figured out,
along the way
New notes, when they exist.
No schedule, no template, no five emails about a webinar. Roughly one a fortnight, and only when there's something worth arguing.
Bring us the part nobody wants to touch.
If you're mid-build and something feels off, that's usually the right time to look, not the wrong one. Twenty minutes. No deck. No proposal to sit through.
Broken doesn't mean beaten.
Book 20 minutes